If you are in the market for a hotel PMS system, you are at the right place. Hotel PMS systems come in many flavors, ranging from Cloud-based to On-premise, AI-based to Mobile-ready. Read on to find the best hotel PMS for your establishment. We’ve also included some helpful tips to help you choose the right one for your hotel. Read on to learn more about the different features and benefits of hotel PMS systems.
Cloud-based hotel PMS
A cloud-based hotel PMS system will help your hotel manage operations, provide exceptional guest service, and scale. It also has the capacity to scale to handle the needs of an ever-growing business. Read our interview with Rick Cano, Director of Corporate IT at Virgin Hotels. Learn more about the benefits of a cloud-based system and why a relationship with Infor is vital. This article focuses on the advantages of cloud-based hotel PMS systems and why they are so beneficial for your business.
A hotel PMS system is the beating heart of hotel operations. It connects hoteliers with their guests, manages their journey through their property, and tracks revenue. It also guides hoteliers through challenges and opportunities. The advantages of a cloud-based system are too numerous to list. You can save money and have a more efficient hotel. The key is finding one that works best for you. There are many different types of hotel PMS systems, so be sure to compare each system before making a decision.
On-premise hotel PMS
If you are considering upgrading your PMS system, you should start by selecting a vendor. Then, you can begin setting up the PMS to handle reservations, rates, room types, and future reservations. Once you have selected a provider, you must connect it to a channel manager and configure it to your hotel’s requirements. A few more things to consider:
On-premise hotel PMS systems can be a costly option, and the expense of a cloud-based system is high. But the benefits of on-premise systems outweigh these disadvantages. The main benefit of an on-premise hotel PMS system is that you don’t have to install it on your hotel’s computer, which is a major pro. Another pro is that you can access it from anywhere – even your smartphone! With this, you can easily monitor the hotel’s operations and alert your staff about any issues.
AI-based hotel PMS
A hotel can benefit from an AI-based PMS system in many ways. For example, it can optimize guest service messages, integrate loyalty programs, and extract in-depth performance reports. It can also adapt to different languages and cultures to ensure it is always available in the right time zone. Besides, AI can personalize and tailor messages to specific groups of customers. This is helpful for hotels that are aiming to grow quickly.
Besides, it helps in understanding the demand of each room by analyzing past data and customer behavior. It can even adjust prices based on length of stay, cancellation policy, and add-on services. Revenue management is an intricate activity, and an AI-based hotel PMS system helps in this. This means you won’t have to worry about making manual rate adjustments or losing revenue to low demand. A hotel PMS system can do all of this automatically, resulting in higher profits and lower costs.
Mobile-ready hotel PMS
An effective hotel PMS solution will help you manage guest profiles, room inventory, and cleaning assignments. It also manages room cleaning, revenue management, and invoicing. A mobile-ready hotel PMS can streamline these processes and provide you with a comprehensive dashboard to track room status, housekeeping status, and guest activity. You can even track and audit changes in real-time. Here are some key features of a mobile-ready hotel PMS:
A mobile-ready hotel PMS system should offer round-the-clock customer support. This feature is essential in the hospitality industry, as hotel PMS systems can have problems. If you encounter a problem while using the system, you should be able to contact the vendor and resolve the issue without affecting your business. You can also read reviews to get a better idea of the support provided by the vendor. Always ask the vendor to provide support to ensure that the system you choose will not impede your hotel’s operations.